Customer Testimonials
Urtz Service, Inc.

HVAC Service for Oneida and Madison Counties in New York State including Rome, Clinton, Hamilton, Oneida and Canastota 

If you would like to add your comment regarding our services, please fill out our Customer Comment form.

Hi, I had a problem with my gas furnace a few nights ago. I called at 9:15 in the morning, and the secretary told me they wouldn't be able to make it over until maybe the afternoon. Well about an hour later I got a call that they were just down the street and would be here any minute! Technician Scott came in, tested and cleaned my furnace - and determined that the gas valve was bad. I had an alternative heating source, so he took the gas valve off to go match it up with a replacement, saying he may not be able to get a new one for a day or two which was ok with me. Well about 45 minutes later he called back saying he had the new one and would be right over! I was stunned, because he didn't even take time to go to lunch! He worked right through and got me up and running and it works great! Complete prompt professional service from the secretary Carol and Technician Scott! Very happy customer here, would gladly and highly recommend to everyone. Thanks again to you at all Urtz!! 

David Hart

"Good Morning! I had the misfortune of having my hot water heater malfunction on 11/23/13, a Saturday. I contacted Urtz and was promptly called back by Bob Urtz. Unfortunately, he did not have a replacement water heater in stock, Bob assured me that his people would be at my house first thing in the morning on Monday, 11/25/13. At 845am the technician was knocking at my door to do the voodoo that he does so well! I can not say enough good things about Urtz Service. They are prompt, friendly and perform excellent work! "


My water heater broke last Thursday. Urtz got there fast and they got the job done quickly. They are the best service company I have ever dealt with; very nice people to do business with. I highly recommend this company to everyone. Thank you. Any more problems come up,I will be sure to call Urtz. Good job.


Michelle W.


We offer several different financing plans to qualified buyers.



©2012 Urtz Service Company, Inc.
5219 Hill Road
Verona, New York 13478


Serving customers in the Oneida/Madison County area of New York State including Rome, Clinton, Hamitlon, Oneida, Canastota...